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How do I configure my E-mail accounts?

To access your email administration page, point your browser to: http://mail.twitchhosting.com/cgi-bin/qmailadmin. Log in with your domain administrator account and your domain name and password.

Defaults:
User Account: postmaster
Domain Name: mydomain.com
Password: mydomain.c
(First 10 characters of your domain name, including the TLD, eg .com, .net, .org. If your domain is shorter than 10 characters, use the entire domain name)

After you have logged in, you will see the options to view email accounts, forwards, etc as well as options to create new email, forwards, and other account types.

To create a new email account, select 'New Email Account' from the list. After you have selected 'New Email Account', you will be taken to the new email account creation page. Fill out the email account name, password, and real name fields for the user. Click 'Add' when you are finished to add the new email address.

After you add the new account, you will be taken to the email account list page. This page shows all existing email accounts on the domain. From here you can modify a user, delete the account, or set an account as a catchall. A catchall account is where email is sent if a matching account is not found. In this example, the catchall is 'bounced' which would send an email back to the client that sent the bad email with a notice that the user 'X' does not have an account on this domain.

Twitch recommends you set this value to either deleted or select one of your email accounts (not postmaster, unless you check the account regularly) as the catchall account. Click on the 'Main Menu' link in the lower right hand to go back to the main menu, or alternatively you can also create another account with 'Create Email Account' or log out with the 'Log Out' link.

From the main menu you also have the option to create email forwards by clicking on the 'New Forward' link from the menu list. The other options on this main page including mail robots and mailing lists are not covered in this document.

Should you need assistance with these features, please contact support@twitchhosting.com.

When creating a forward, you can select a local account or a remote account to send the email to. This allows you to forward all email from a generic email address such as info@mydomain.com to your actual email account bsmith@mydomain.com so that you don't have to check both accounts. This feature also allows you to create 'temporary' email accounts to use for websites that require your email address.

Simply create a forward for myspamfilter@mydomain.com (or some other creative account name) and forward it to your real email address. If this email starts getting a lot of unwanted email, you can simply remove the alias and you won't see any emails to that account. For local accounts, you can simply provide the account name to forward to, eg bsmith. However, for remote forwarding, you will need to specify the full email address such as bill.smith@gmail.com.

Additionally, your users can use the email administration website to further configure their own individual account options. Users can change their own options including their real names, passwords, and forwarding information. It even has an option to set up an out-of-office auto reply (aka Vacation Auto-response).

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